Cancellation Policy
Last Updated: 10 September 2026
At Cricket Wall Art, we begin processing orders as soon as possible so that your order can be prepared and dispatched without unnecessary delay.
This Cancellation Policy explains when an order placed through cricketposter.store may be cancelled.
1. Customer Cancellation
Customers may request cancellation of an order by contacting us as soon as possible after placing the order.
Email: support@cricketposter.store
Phone / WhatsApp: +91 9907956242
Cancellation requests are subject to the order’s processing and dispatch status.
2. Cancellation Before Dispatch
If your cancellation request is received before the order has been dispatched, we will make reasonable efforts to cancel the order.
For eligible prepaid orders, the applicable refund will be processed according to our Refund & Returns Policy.
For COD orders, no payment will generally be required if the cancellation is successfully completed before dispatch.
3. Cancellation After Dispatch
Once an order has been dispatched, cancellation may no longer be possible because the shipment has already been handed over to the courier.
In such cases, customers should not refuse or intentionally avoid delivery solely to cancel the order.
Any applicable resolution will be handled according to our Shipping & Delivery Policy, Refund & Returns Policy, and COD Policy.
4. COD Order Cancellation
COD orders may be cancelled before dispatch by contacting us as soon as possible.
Once a COD order has been dispatched, cancellation may no longer be possible.
Repeated cancellation or refusal of confirmed COD orders may result in COD availability being restricted for future orders where reasonably necessary.
5. Prepaid Order Cancellation
For prepaid orders, if an eligible cancellation is successfully processed before dispatch, the applicable refund will be initiated through the relevant payment process.
Payments made through Razorpay may be subject to Razorpay’s processing and refund timelines.
The time taken for the refunded amount to appear in the customer’s bank account or payment method may depend on the payment gateway and bank.
6. Orders Already in Transit
Orders that are already in transit generally cannot be cancelled through a normal cancellation request.
If the customer refuses delivery, the shipment may be returned to us as Return to Origin (RTO).
Any refund or further action in such circumstances will be handled according to our applicable policies.
7. Cancellation by Cricket Wall Art
We reserve the right to cancel an order when reasonably necessary, including circumstances such as:
- Product unavailable
- Incorrect pricing due to a technical or system error
- Payment-related issues
- Incorrect or incomplete customer information
- Delivery not available to the provided PIN code
- Suspected fraudulent or suspicious activity
- Operational or courier-related circumstances
- Other circumstances that prevent us from fulfilling the order
If a prepaid order is cancelled by us after successful payment, an applicable refund will be processed according to our refund procedures.
8. Cancellation Request Does Not Guarantee Cancellation
Submitting a cancellation request does not automatically mean that the order has been cancelled.
We will confirm the cancellation where it has been successfully processed.
If the order has already been processed or dispatched before the cancellation request is received, cancellation may not be possible.
9. How to Request Cancellation
To request cancellation, please contact us as soon as possible with:
Order Number:
Customer Name:
Mobile Number:
Reason for Cancellation:
Contact us through:
📧 support@cricketposter.store
📞 +91 9907956242
10. Contact Us
For cancellation-related questions, please contact:
Cricket Wall Art
Website: cricketposter.store
Email: support@cricketposter.store
Phone / WhatsApp: +91 9907956242
Address: State Farm Colony, Islampur, Uttar Dinajpur, West Bengal – 733202, India
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