Payment & COD Policy

Last Updated: 10 September 2026

At Cricket Wall Art, we offer convenient and secure payment options for orders placed through cricketposter.store.

We currently support online payments through Razorpay and Cash on Delivery (COD) for eligible orders and locations.

1. Online Payments

Online payments are securely processed through Razorpay, our third-party payment service provider.

Depending on availability, customers may be able to pay using supported payment methods such as:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Other payment methods supported by Razorpay

Payment options available at checkout may vary depending on the payment provider and transaction.

2. Payment Security

Cricket Wall Art does not directly store your complete:

  • Debit/Credit Card details
  • UPI PIN
  • Banking password
  • Other sensitive payment credentials

Payment information is processed securely by the applicable payment service provider.

3. Payment Confirmation

After a successful online payment, your order may be confirmed automatically or after verification.

If money has been deducted from your bank account but the order has not been confirmed, please contact us with your order/payment details.

📧 support@cricketposter.store
📞 +91 9907956242

4. Failed or Pending Payments

Sometimes a payment may fail, remain pending, or appear unsuccessful even though the amount has been temporarily deducted from your account.

In such cases, please do not make repeated payments immediately.

Contact us with the relevant payment or order details so that we can check the status.

Any eligible refund for a failed or unsuccessful transaction will be handled according to the payment provider’s applicable process and timelines.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible products, orders, and delivery locations.

COD availability may depend on factors such as:

  • Delivery PIN code
  • Order value
  • Product availability
  • Courier serviceability
  • Operational requirements

The COD option will be displayed at checkout when available for your order.

6. COD Order Verification

To help prevent fraudulent or unwanted orders, we may contact customers to verify COD orders before dispatch.

Verification may be done through:

  • Phone call
  • WhatsApp
  • SMS
  • Other available communication methods

If an order cannot be reasonably verified, we may cancel the order before dispatch.

7. COD Delivery

When placing a COD order, customers agree to pay the applicable order amount at the time of delivery.

Customers are requested to:

  • Provide a correct mobile number
  • Provide a complete delivery address
  • Be available to receive the order
  • Accept the confirmed order when delivered

8. Refused COD Orders & RTO

If a confirmed COD order is refused or cannot be delivered because of customer-related circumstances, the shipment may be returned to us as Return to Origin (RTO).

Repeated refusal or misuse of COD may result in COD being restricted for future orders.

Please refer to our Shipping & Delivery Policy for more information about RTO.

9. Refunds for Prepaid Orders

If an eligible prepaid order is cancelled or a refund is approved under our policies, the applicable refund will be initiated through the relevant payment process.

The time required for the refund to appear in your bank account may depend on Razorpay, your bank, or the relevant financial institution.

Please refer to our Refund & Returns Policy for complete refund conditions.

10. Unauthorized or Suspicious Transactions

We reserve the right to review, hold, or cancel transactions that appear suspicious, fraudulent, unauthorized, or inconsistent with our ordering procedures.

Where appropriate, we may request additional information for verification.

11. Pricing & Payment Amount

Customers are responsible for paying the final amount displayed at checkout before completing the order.

If an obvious pricing or technical error occurs on the website, we reserve the right to correct the error and take appropriate action regarding affected orders.

12. Contact Us

For payment-related questions or issues, please contact:

Cricket Wall Art
Website: cricketposter.store
Email: support@cricketposter.store
Phone / WhatsApp: +91 9907956242
Address: State Farm Colony, Islampur, Uttar Dinajpur, West Bengal – 733202, India

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